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Price increase after deposit payment
Marie.HMG
Posts: 2 Newbie
Can a company increase the price of a service without informing the customer until after the deposit has been made in the uk?
i was quoted a price for cosmetic surgery on 5 October, paid for surgeon consultation on 5 October,
went ahead with the surgeon consultation and paid deposit on 29 November,
Now the clinic claim they have had a new selling price since 1 November but for some reason I wasn't informed.
Do I have to pay new price???
i was quoted a price for cosmetic surgery on 5 October, paid for surgeon consultation on 5 October,
went ahead with the surgeon consultation and paid deposit on 29 November,
Now the clinic claim they have had a new selling price since 1 November but for some reason I wasn't informed.
Do I have to pay new price???
0
Comments
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Is clinic in the UK?0
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Yes it is. In Wimbledon0
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what are you getting done?0
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Why should that matter?what are you getting done?
Marie,
If you are not happy with the new price, contact the clinic and ask them for your deposit back.
If they refuse, state that as the terms of the contract have been changed without your knowledge or agreement, that contract is no longer valid and you wish for it to be cancelled.0 -
As Shaun says. What you probably can't insist on is having the work done at the original price, although it may depend on what the contract with the clinic actually says.0
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The contract was formed on the old price, were you aware there could be an increase? If not then they are in breach of contract if they refuse the old price.
This one has came up a couple of times recently but if you "pay under protest" (make sure it's written on the receipt) then you can take them to court for the difference. This is of course if you still want to go ahead with the procedure.
You can at first however let them know they are in breach by changing the terms of your contract.0 -
shaun_from_Africa wrote: »Why should that matter?
Marie,
If you are not happy with the new price, contact the clinic and ask them for your deposit back.
If they refuse, state that as the terms of the contract have been changed without your knowledge or agreement, that contract is no longer valid and you wish for it to be cancelled.
I want to know0
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