Blue yonder email account/Google

I have received a notification at the top of my screen for emails that says my blueyonder address is no longer valid because another organisation has reserved it. Don't worry your data is safe. To use it you need to create a new account with a different email address. Your password and security settings will remain the same. It then asks me to set up a Gmail account even though my old one is blueyonder. Is this genuine? Now when I click on my email icon on my desktop, nothing happens and it doesn't open.

Comments

  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Sounds like a phishing attempt for your credentials..


    Can you screenshot it for us to look at ?
  • freya18th
    freya18th Posts: 247 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Sorry not sure what to do as my daughter was looking and trying to figure it out but on the form it says To recover your account information,open your browser and go to:. g.co/recover
  • freya18th
    freya18th Posts: 247 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    This is what it says. Thanks.

    The ............... address is no longer available because an organization has reserved this blueyonder.co.uk address

    g.co/recover

    When try to sign in, get message below

    Your account has changed
    The ........@blueyonder.co.uk address is no longer available because an organization has reserved this blueyonder.co.uk address. Why does this matter now?
    Don't worry. Your data is safe. To use it, you need to create a new account with a different email address. Your password and security settings will remain the same.
    Account details
    What kind of account would you like?
    An account with Gmail and a new Gmail address
    Select this option if you want to add Gmail to this account. Unfortunately, we cannot move your data into an account with an existing Gmail address.

    An account that uses a non-Google email address you already own. ex: myname@yahoo.com
    Select this option if you want Google products but not Gmail.

    Not sure what to do?

    Go to accounts.google.com
  • freya18th
    freya18th Posts: 247 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    AndyPix wrote: »
    Sounds like a phishing attempt for your credentials..


    Can you screenshot it for us to look at ?


    The ............... address is no longer available because an organization has reserved this blueyonder.co.uk address

    g.co/recover

    When try to sign in, get message below

    Your account has changed
    The ........@blueyonder.co.uk address is no longer available because an organization has reserved this blueyonder.co.uk address. Why does this matter now?
    Don't worry. Your data is safe. To use it, you need to create a new account with a different email address. Your password and security settings will remain the same.
    Account details
    What kind of account would you like?
    An account with Gmail and a new Gmail address
    Select this option if you want to add Gmail to this account. Unfortunately, we cannot move your data into an account with an existing Gmail address.

    An account that uses a non-Google email address you already own. ex: myname@yahoo.com
    Select this option if you want Google products but not Gmail.

    Not sure what to do?

    Go to accounts.google.com
    freya18th is online now
    Edit/Delete Message
  • Pikeyp
    Pikeyp Posts: 494 Forumite
    Part of the Furniture 100 Posts
    Blueyonder is a Virgin Media address, so this is obviously a scam , delete it and don't worry about it!
  • forgotmyname
    forgotmyname Posts: 32,847 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Are you sure the g.co is genuine?

    About g.co

    You’ve arrived at this page because you typed or linked to “g.co”, Google’s official URL shortcut just for Google websites.
    Whenever you see a short “g.co” link, you can trust that it will always take you to a Google product or service.
    We also have a public URL shortener at goo.gl. You can use this to shorten up URLs across the web.
    Censorship Reigns Supreme in Troll City...

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