Parking Charge, IPC Member, inadequate signage

Coupon-mad

Right so when did Dyl Kurpil & co trot out the excuse that your data didn't match what they'd got from the DVLA?

How about a quick email to the DVLA to ask them who has obtained your data and when (YOU CAN'T ASK THIS OVER THE PHONE BTW).

behindtheeye

They said that yesterday, the 22nd, the same day I (electronically) sent them the appeal letter template.

I now realise that I miscalculated and have sent them this outside their 28 day guideline - will this cause me any additional problems?

I will contact the DVLA, thank you.

Coupon-mad

I wouldn't worry about problems, and would certainly check with the DVLA if DE got your data yet. That's a must, then you will know.

If they had not, by 22nd, then someone was telling porky pies to try to force driver details, which could then lead to a formal complaint to the DVLA and the ICO.

behindtheeye

Just an update, I have received the first letter from DE and no response or acknowledgement from DVLA yet from my email to them on 23 December to SubjectAccess.Requests (at) dvla.gsi.gov.uk - which appears to be the correct address for such enquiries. I have sent them a chaser.

DollyDee_2

https://forums.moneysavingexpert.com/discussion/comment/71878828#Comment_71878828

Try sending the above letter first class post with free certificate of posting from the PO counter.

behindtheeye

I just called the DVLA to try and find out how long this will take and they told me I have to fill in form V888 - this contradicts the text at the bottom of the following page and frankly I don't think it is correct although the form itself does seem to potentially cover this scenario:

https://www.gov.uk/request-information-from-dvla

Thanks DollyDee, I may try that.

DollyDee_2

Apparently, as it's the DVLA and not a parking scumpany, you don't need the free certificate of posting.

behindtheeye

I have today received a letter from the DVLA in response to my email to the SubjectAccess.Requests address (I did not need to fill in form V888).

They tell me that DE requested registered keeper details for the vehicle on 27/12/2016.

This is several days after they told me the keeper details don't match (which happened on the 22nd, as per previous post).

Any idea where I go from here?
Thanks

behindtheeye

I would welcome any thoughts on the next steps

behindtheeye

Bit stuck here.