Magazine subscription refund

Giraffe76

Just so that i make myself clear, i got this information after phoning virgins customer service and i think i will call them again just to make sure quoting the ofcom rules.
However, in addition to that i think ill use the weq4u app so that i dont have to stay on the phone with magazines direct waiting

wealdroam

Giraffe76 wrote: »

...I think i will call them again just to make sure quoting the ofcom rules.

That's a good idea, why didn't I think of that?

Oh wait...

wealdroam wrote: »

You need to contact your service provider again and put them right.