Return of Radiators

Pennywise

forgotmyname wrote: »

Next time you may want to put everything in writing. All your wishes.

Exactly this, but it only comes with experience. You can't assume anything with tradesmen. We've too learned the hard way. Some tradesmen are really good at the quote/estimate stage to discuss options and are precise as to what they propose to do. Others don't.

Unless you've experienced both types, you don't realise the difference.

We've suffered at the hands of some pretty horrendous tradesmen, yes, even qualified/professionals, particularly a Corgi/GasSafe registered guy who massively bodged up a conversion from a tank to combi boiler.

Once you've been bitten a couple of times, you stop making assumptions and, yes, you do start to be more specific and ask for details etc before you commit. And, yes, best to watch what they're doing at all stages so you can stop them from messing up too badly.

unholyangel

nathanjpj wrote: »

We were quoted £1,000 for the whole job. He won't tell us the cost of the rads.


We will need to pay for removal/return of the rads and to correct the damage he did.

So how did you enter into a contract with them? In your own home? Over the telephone? The internet?

Either way, you shouldn't be paying for goods & services that were not provided as agreed (assuming they were aware they were supposed to be freestanding given they supplied the feet!). They should either be fitting the correct radiators correctly at no further cost to you or removing them and giving you a full refund/not charging you.

The boards are subjective and it would all depend on whether he carried out the service with reasonable care & skill. But the rest comes down to a breach of contract and you shouldn't be in a worse off position due to their breach.

nathanjpj

Well, we are refurbishing, and the wall between the rooms where the rads were fitted has been knocked through, exposing the floorboard edges. They run just the length of each room, and the central ends are exposed, giving easy access to lift them without any damage. It was a synch to lift them.


Seemed obvious to me to lift not saw, especially as the original, room length floorboards are in excellent nick.


You live and learn, I guess.