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House of Fraser fined for misleading customers last Christmas

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House of Fraser fined for misleading customers last Christmas

edited 30 November -1 at 1:00AM in Consumer Rights
6 replies 1.2K views
MSE_LucindaMSE_Lucinda Former MSE
46 posts
edited 30 November -1 at 1:00AM in Consumer Rights
House of Fraser has been fined £40,000 for misleading Christmas shoppers last year into believing they were getting a bigger bargain on sale items than they actually were...
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'House of Fraser fined for misleading customers last Christmas'
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  • DoaMDoaM Forumite
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    Does this mean just about every other high street outlet is now going to be investigated and fined? They ALL do this.
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  • donnac2558donnac2558 Forumite
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    Is the the famous 50% in very large letters, and it very tiny letters up to? They all do it.
  • POPPYOSCARPOPPYOSCAR Forumite
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    donnac2558 wrote: »
    Is the the famous 50% in very large letters, and it very tiny letters up to? They all do it.

    No it would seem they were showing a discount on a price that was never actually charged rather than the price it had actually been up for sale for.
  • DoaMDoaM Forumite
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    That's not how I read it ... I read it as that they had charged that price previously, but had been charging lower prices more recently yet hadn't indicated THOSE prices.
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  • BogalotBogalot Forumite
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    DoaM wrote: »
    That's not how I read it ... I read it as that they had charged that price previously, but had been charging lower prices more recently yet hadn't indicated THOSE prices.

    This is the one. They were showing RRP and the "sale" price, but failed to state they had previously sold the item at prices in between the two (as well as the RRP).
  • takmantakman
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    That's why you should always buy items based on if you think the item is worth the price being charged (based on experience and research). Buying an item just because it had a certain percentage of discount is just ridiculous!.
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