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Santander Student Account

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Hey there forum,

I have a Santander Student Account and I graduated this summer. It is fully overdrawn (excuse incoming - I was essentially shorted by student finance England in my first year because of my dads job situation, he lost it but made "too much" money for them to give me more than the min and the second year I moved university back to my parents to reduce costs, which didn't work because my parents where in financial hardship so I still paid rent and bought food, but got less from student finance England again, because I lived at home and other reasons I stopped listening to - despite being 95% financially independent of my parents since I got my first job at 16-17).

No one on the phone is really able to give me an answer (odd - but I ran with it) about what happens when I graduated this summer. When does my 0% overdraft run out? What will the interest be? And why MUST I go into a branch to find this information? All I know right now is that I have some money I need to put in there before Christmas or I incur some kind of charge to do with not paying in a student income (but it doesn't need to be a student loan), again, clear as mud! I work most days, to try and pay off my debts from being a student (i feel like an American, I have actual debt after university!) and if I'm not working, I am spending the one day a fortnight I have with my partner who lives away while doing a PhD and works fulltime! Its ridiculous!

Anyway, any advice here would be nice! I know my friends accounts essentially had 1-2 years to pay off the overdraft at 0% interest - why santander doesn't have this info over the phone is mental.

Thanks!!!

P.S. this is just another example of students being ill informed and ill prepared for university. Nothing was made clear, like the repayment of student loans/ contracts, overdraft conditions, account conditions etc. I like to consider myself a little more clued up on 'terms and conditions' and finances that the average 23 year old (I have been reading MSE for years), but when it comes to most student stuff, its seems like I missed a trick somewhere.

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