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Does Co-op Energy sort out their IT system yet?

Cisco001
Cisco001 Posts: 4,071 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
Since GB Energy going bust, I did a comparison search on electricity.

Co-op Energy pop up top of the list. However, I've seen there are lots of complaints about billing.

Have they sort the problem yet?

Comments

  • They have no concept of customer service - go somewhere else, they are pathetic!
  • Noy encouraging. I have just switched to them so I hope you are wrong. I guess that if they have taken over GB customers and are currently the cheapest on my comparison then they will be swampoed and service will be even worse.

    I'll keep you posted
  • Farway
    Farway Posts: 13,997 Forumite
    Part of the Furniture 10,000 Posts Homepage Hero Name Dropper
    Listening to interview on radio 4 lunchtime, co op bloke said all good now, but then he would wouldn't he?
    Eight out of ten owners who expressed a preference said their cats preferred other peoples gardens
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