MSE News: GB Energy goes bust, 160,000 customers affected

Garry55

I had my DD payments reduced twice this year - last one went out my bank account on Thursday, found out they gone out of business today - one paragraph on the front page of the Sunday Times business section - shame - thought they were so much easier to deal with compared to E-on or SSE. Cannot access GBE's website to check my account - I know I am in credit by a little.

Garry55

when they increased the unit costs, I switched to a different tariff with GBE, and my DD went down by a bit, I was then concerned that my credit balance wouldn't cover the heavy usage over winter !! and as happened with E-on and then have to make a large payment to get my account back in order - oh well !

tg99

Scotlands_Lite wrote: »

Might be relevant for those considering retaining their GBE DD atm


https://gocardless.com/direct-debit/transferring/

I've not cancelled my DD yet. Next one due 5th Dec and my account is currently in debit. If the DD is able to be transferred to the new supplier and I have cancelled it when I owe money then not sure if there is a risk that my credit rating then gets a black mark for a missed payment?

facade

veryintrigued wrote: »

What nonsense. You're quoting only two of the three paras that are of any use.

The amount of misinformation panicking customers are posting on this thread is incredible....

Of course.

If you read the whole of their gumpf, they don't have a clue what to do, they have no idea how long it will take, and don't care much either, as everything seems to be a fantasy world where suppliers are falling over themselves to take on 160,000 people who will walk as soon as they get a refund that might be credit from the SoLR or might be reclaimable from some industry wide hike on transport costs.

They should have a cartel of SoLRs that are ready to go live in 4 hours from the nod, but they won't have.

As I said before every single person on this thread could organise the migration in a few hours on their own, certainly in 2 working days, but I'm not holding my breath

cheesetoast

I think the new supplier will be chosen pretty quickly - Ofgem's documentation on the process says they give prospective suppliers "4 to 6 hours" to provide initial information.

eande

Scotlands_Lite wrote: »

Might be relevant for those considering retaining their GBE DD atm


https://gocardless.com/direct-debit/transferring/

Be interesting to see if that pans out - there seems to be a requirement for four weeks notice to the customer prior to moving the direct debit.

I only joined in October, but considering cancelling the DD.
I would switch now (if I could be confident that the switch would go through), I think a lot of the cheaper tariffs will disappear by the time we are all moved to a deemed tariff and then switch.

Wassa123

I've switched to the new supplier 7 days ago. Can I revert this in the '14 day cooling off' period and go back to GB/new supplier with my old credit balance?

robotrobo

ceredigion wrote: »

DI2? get a cervelo

all i want at the mo is get warm:rotfl:

robotrobo

ceredigion wrote: »

DI2? get a cervelo

...


if i can get my credit back from gb energy , i will buy one as i havent got one in my collection.

ChaunceyGardiner

facade wrote: »

...a fantasy world where suppliers are falling over themselves to take on 160,000 people who will walk as soon as they get a refund...

I'm sure there will be no special difficulty in finding a new supplier *cough*Hinkley Point C*cough*