HELP!!! Xmas PARK VOUCHERS

Georgie2016x

HELP!!! Park Xmas Vouchers!!!???
I have used park catalogue this year and placed an order of 450 for my 2 YO .. iv not managed to pay the full amount and only ended up paying 350 as I bought some other stuff through the year anyway.. I was in the understanding that even if I had underpaid I would just receive whatever I had paid in vouchers . Iv still not received anything and looking into my account it looks as if they have transferred them over to next year !!! Totally relying on these vouchers will be ****** for Xmas without them.. does anybody know what will happen ? Thanks xx

[Deleted User]

Contact them directly and ask.

Georgie2016x

i can't ring as no phone otherwise that would've been first thing I did

Georgie2016x

I was hoping someone might've experienced the same

RuthnJasper

Google. :-


https://www.getpark.co.uk/budgeting/contact.jsp


Contact Us By Telephone:
Catalogue Request Line

0800 1971 691

Careline

03457 678 933

Careline Team opening times:
Up to 30th December 2016 - Monday to Friday, 9am - 5pm
From 3rd January 2017 - Monday to Friday, 9am - 7pm, Saturday, 9am - 1pm
From 30th January 2017 - Monday to Friday, 9am - 5pm
(Excluding UK Bank Holidays. Calls may be monitored or recorded for training purposes).

Auto Payment and Account Services Line

0345 603 0502

jimjames

As you're on the savings page of the site you might also want to look at other options for next year. If you use regular savings accounts you can pay money in and use it for whatever you want not just what one company offer. I didn't totally understand the post but if you've spent £450 on a 2 year old for Christmas then it might be worth looking differently at your budgeting over the year if that will affect Christmas.

eskbanker

Georgie2016x wrote: »

I have used park catalogue this year and placed an order of 450 for my 2 YO .. iv not managed to pay the full amount and only ended up paying 350 as I bought some other stuff through the year anyway.. I was in the understanding that even if I had underpaid I would just receive whatever I had paid in vouchers.

If you haven't already done so, it'll be worth reading their FAQs for details of how it should all work in these circumstances:

All FAQs
What happens if I can't keep up with payments?
I wish to cancel part or all of my order
I would like to change my order

RuthnJasper

jimjames wrote: »

As you're on the savings page of the site you might also want to look at other options for next year. If you use regular savings accounts you can pay money in and use it for whatever you want not just what one company offer. I didn't totally understand the post but if you've spent £450 on a 2 year old for Christmas then it might be worth looking differently at your budgeting over the year if that will affect Christmas.

Agreed Jim. When my nephew was two I got him a "match the shapes" toy, which he loved and played with for a very long time. If memory serves, it was £6.99.


I love buying gifts for people, especially little ones, but only what I can realistically afford.


Have a good Christmas in any case, OP, and I hope your little one loves their gift. x

Kim_13

You can email them via the form on this page: https://www.getpark.co.uk/budgeting/contactus