data breach? cap one new card issued

thrope · 24 November 2016 at 9:07AM

I just got an email that I am having a new Capital One Mastercard issued for security reasons.

Anyone know what might be causing this or which retailer might have been the leak? I haven't seen anything in the news lately.

Stevie_Palimo · 24 November 2016 at 9:15AM

You may never see or know where the leak has happened if the security in place is decent enough and this issue has been spotted prior to many customers losing funds on cards.

I think there is no reason to know or want to find out what has happened and accept the fact that they are on to it and resolving the issue in question, You may see a story come up in the press if it is a big enough issue or if it is only a small problem you may not.

bengalknights · 24 November 2016 at 9:31AM

It could be a merchant hacked and so a precaution

Eydon · 24 November 2016 at 11:42AM

Got my email on 1st Nov and the replacement card two days later.

Make sure you go and change any stored payment details if you have any otherwise you'll find transactions will be declined when they cancel your old card.

20aday · 24 November 2016 at 12:22PM

I had a Capital One account a few years ago and my card was cancelled for the same reason.

Nothing was reported in the national media; as posted above you might never find out where your data was breached.

thrope · 29 November 2016 at 11:42AM

Thanks for the responses. Got the new card today. It actually has the same long number, only valid dates and CCV are updated. Thought that was a bit odd.