Laptop Cant find our Wifi

skimper

My laptop used to be connected to our Wifi & now it cant find it. It will find everyone elses in the street except ours.

Our phones/computer/Ipad will find our wifi except the laptop. So nothing wrong with the Wifi/router itself.

It cant be the Wifi card as it picks up other Wifi, I'm checking tonight whether the laptop has been added to the blocked list on the router (but I'm pretty sure that's not the issue).

Does anyone have any ideas as to why this may happen?

kwikbreaks

What channel is your home wifi on?

Some regions don't support the high channels and if your router is set to say Ch 13 that could be the cause. You could either change the region setting for your laptop adapter or your router channel to a lower one if this is the case.

Another possibility if it's an old laptop is that it only supports B/G and your router is set to N only in which case the cheapest option would be to set the router to support B/G/N

almillar

^ As kwikbreaks says. You say that the laptop used to connect fine, so I guess it's not his second paragraph.
There are, like, 14 channels, and some older kit doesn't like the higher channels. Some routers try to be smart and change channel automatically to avoid interference from other surrounding routers. If there's a neighbouring router on channel 7, you shouldn't use channels 6 or 8, for example.
If you have an android device, download WiFi Analyzer (yes, with a 'Z'). Use this to see what channels are in use (it'll also tell you what channel your own router is currently on.
Find a channel, say 11 or below, with the least interference.
Log into your router, turn off any of the smart features that will change the channel automatically, and set the channel to the one you established to be best above. Now, see what the laptop thinks.

skimper

Thanks both - Will try this out tonight & see if it works.

Ineedaservant

I had this happen to me approx a month ago and took laptop to local computer shop and it was resolved.

Happened again today, so I took it back and the chap said that it is happening to lots of people and is a windows 10 problem (he didn't realise before and did something to the drivers to resolve the problem - it's only since it has happened to lots of people that he has realised that it is a windows 10 glitch).

Apparently there are forums which discuss this and we can only hope that Microsoft sort it out asap.

System

http://www.ceeandbeetee.uk/home.html