We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Refund of Reservation Fee For New Build?

Found a very nice property on Saturday. Got in touch with the developers financial broker and he asked me for a load of details in order to get an agreement in principle for me. Agreement in principle granted, I went and reserved the property with the developer for a £500 deposit. The form states:

"We understand that should if we cancel the reservation, up to 50% of the reservation fee will be retained to cover the administration costs."

Well...turns out my financial broker failed to request any information about season ticket deductions and having learned that that would have an affect on my mortgage application and having informed him of it through my own initiative, it turns out my required mortgage is now deemed unaffordable :(

I'll be informing the developer tomorrow of my withdrawal so it would mean my actions have resulted in the property being off the market for just under three days but I'm wondering what do you think are my chances of receiving a full refund? Sounds like I'll be getting at least £250 back but should I be really pushing to get it all back or is my case fairly weak given the clause is fairly clear?

Comments

  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I don't see how we can answer!

    By all means ask for a full refund and you might receive it.

    But the contract clause is, as you point out, clear.
  • kingstreet
    kingstreet Posts: 39,315 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    paykanti wrote: »
    turns out my financial broker failed to request any information about season ticket deductions
    I can only speak for ourselves.

    We ask for loans, HP, credit card debt, maintenance and so on.

    If your season ticket is on your payslips, that's usually because the annual sum was a loan from your employer and the payslip shows the monthly amount to repay it.

    It should therefore have been included in your disclosure like any other loan.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • ap1985
    ap1985 Posts: 325 Forumite
    The same thing happened to my husband and I on the first property we received. We had got past the AIP stage and put in full mortgage application which was then declined. The developer returned our £500 back as it was a H2B application. The only thing I suggest you do is ask....if you don't ask you don't get :)
    :jFinally going to be a homeowner:T
  • paykanti wrote: »
    Found a very nice property on Saturday. Got in touch with the developers financial broker and he asked me for a load of details in order to get an agreement in principle for me. Agreement in principle granted, I went and reserved the property with the developer for a £500 deposit. The form states:

    "We understand that should if we cancel the reservation, up to 50% of the reservation fee will be retained to cover the administration costs."

    Well...turns out my financial broker failed to request any information about season ticket deductions and having learned that that would have an affect on my mortgage application and having informed him of it through my own initiative, it turns out my required mortgage is now deemed unaffordable :(

    I'll be informing the developer tomorrow of my withdrawal so it would mean my actions have resulted in the property being off the market for just under three days but I'm wondering what do you think are my chances of receiving a full refund? Sounds like I'll be getting at least £250 back but should I be really pushing to get it all back or is my case fairly weak given the clause is fairly clear?

    Most national house builders abide by the "Consumer Code for Home builders"

    http://consumercodeforhomebuilders.com/the-code/

    part 2.6 states

    "When the Reservation agreement is cancelled or expires, you should return the Reservation fee to the Home Buyer, less any reasonable costs you have genuinely incurred in processing and holding the Reservation."

    As your reservation has only been in force for a few days, I doubt there are any genuine costs, or if there are they are tiny, so push for a full refund.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.2K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.