Nationwide - Reduced Security.

Rafter

Now chip and pin (which I know your not a fan of James) is more prevelant overseas, there is a much lower risk for Nationwide so logging the fact you are overseas problably costs them more than the potential fraud losses.

As a card holder I'm not liable for any fraudulent use anyway, so why should I be bothered?

R.

Cardew

Rafter wrote: »

As a card holder I'm not liable for any fraudulent use anyway, so why should I be bothered?

R.

It is the sheer hassle of having your card blocked that is the problem for many people, not fraudulent use.

JohalaReewi

Rafter wrote: »

Now chip and pin (which I know your not a fan of James) is more prevelant overseas, there is a much lower risk for Nationwide so logging the fact you are overseas problably costs them more than the potential fraud losses.

As a card holder I'm not liable for any fraudulent use anyway, so why should I be bothered?

R.

Because it is a real pain if you are abroad and your card is blocked. Happened to me a few years back when Nat West introduced this new security feature but didn't tell their customers...

Bill_N_2

I have a Nationwide Credit Card but am cancelling it as the first time that I tried to use it having gone to Ireland on holiday it was stopped. Their web site said "No need to tell us if you are going abroad". I paid my outstanding balance B4 going but when I tried to pick up my pre-booked hire car the card was rejected. Holiday ruined but Nationwide don't give a toss. Am cancelling that all my Nationwide accounts. Don't believe them when they say "No need to tell us when you are going abroad"!

ShelfStacker_3

Cardew wrote: »

It is the sheer hassle of having your card blocked that is the problem for many people, not fraudulent use.

That's it, yes.

Like an above poster said, the use of chip and PIN can help authenticate that the card being used to make a payment is the real card, and not a cloned one, as the card and its chip would have to be physically present at the terminal for a chip and PIN payment to work. As such, Nationwide can simply say that if a C+P transaction has been made then on the balance of probabilities it's legitimate, as it's unlikely that someone will steal a customer's card and PIN and go overseas to use it before the customer notices it's missing.

Of course, this is dependent on every single country using EMV/Chip and PIN, which sadly isn't the case (et tu, USA?), hence why Nationwide's policy of not taking notifications of going abroad is a little bit strange.

PBA

More important than telling the bank you're going away, is making sure they have your mobile phone number so they can contact you while you're away. Even if they know you're going, they'll still block the card if they pick up suspicious activity and can't contact you to verify it.