eBay dispute - seller threatening small claims court

EWJ1

Thank you Bris for your comment. The dress was delivered Thursday morning to my fianc!'s work. He brought it home that evening. I contacted the seller half an hour later after examining the dress thoroughly and taking photos. It was a wedding dress so I can guarantee that the item was not used by me and then a claim opened after the "big night" or in this case wedding! I am an honest buyer and seller who has been a member of eBay since 2009 and has 100% feedback on hundreds of items. In this instance it is the seller who is the fraudster.

m0bov

If she had a video, she would have mentioned this beforehand rather than offer £50. I would just let ebay deal with it, she would not bother with threats of SCC action should would just follow procedure rather than get emotional. How threatening are these?

philatio

As a couple of people have pointed out..
If she genuinely thinks the item was undamaged, and has video evidence to prove it.. then no way would she have offered a £50 refund.

She knows it was damaged and is now trying to scare you with threats of court action. Stick to your guns. Don't give her an inch.

glentoran99

Shes taking nonsense, Ignore any further threats, but don't be surprised if a fake letter from a solicitor arrives, it happened to me, it was shredded, ignored and they went away,

glentoran99

Don't do anything rash, and run anything passed the good folks here before jumping in and doing something you might regret

glentoran99

Ask yourself the question,


If she was telling the truth and it was sent undamaged
IF you are telling the truth and it arrived damaged


Then it was damaged in transit, So why would she threaten court instead of taking it up with the carrier, Shes 100% lying and knew it was damaged.

EWJ1

The box was in perfect condition. Def not damaged in transit. The holes are all around the bottom of the dress (made of lace) as if it has caught on heels of shoes or something. But def not from transit. This is putting me off eBay. I have been buying and selling since 2009 and have never had an experience like this. So worried.

DoaM

EWJ1 wrote: »

So worried.

Don't be ... any threat of court action by her is bluff and bluster. As said before, SHE needs to PROVE the goods were in the condition described when shipped, and thus PROVE that YOU damaged them; you just need to show the condition on arrival.

glentoran99

Have you two threads on the same thing going here?


https://forums.moneysavingexpert.com/discussion/comment/71622351#Comment_71622351

EWJ1

Sorry, yes, that's my fault. I started this one and someone suggested I posted on a more appropriate one. People were still helping me on this thread and didn't want to not reply. Sorry. Not sure what to do?