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Parking eye fine Wigan

I am very upset, angry, scared....Please help... I received a parking fine from Parking Eye at a Range Store in Wigan, I had parked, went in to the store drove out, then realised I had forgotten an item and I drove back on and went in to the store for a second time, I have 2 receipts to show my 2 visits, I sent copies to parking eye and they are still pursuing the parking fine.
After following the process and contacting Popla with my unique number they told me the number was invalid, I then went back to Parking Eye to inform them of this, I got no reply. Suddenly at the beginning of October I received a letter asking me would I be admitting to the fine or would I be disputing the fine...all done on a letter stating it was from a County Court, I returned my reply stating that I would not be paying anything, explaining that I had made to visits to the store.
After supplying both receipts and explaining my 2 visits to the store they are still pursuing the fine and have now sent me a NOTICE of Proposed Allocation to the Small Claims Track, which talks about mediation.....I am at a loss and do not have a clue what to do with this form.....can anyone please help and offer me some guidance on what to do next ??? :-( :-(

Comments

  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    multiple threads will not assist you

    your story is very confusing

    have you made a formal appeal to parking eye

    have the declined a FORMAL appeal

    did they send you a POPLa code

    did you appeal to POPLa

    what was POPLas outcome

    have you recieved official court papers

    what have you done with the court papers

    fill in the blanks and you will get help
    Save a Rachael

    buy a share in crapita
  • lmultiple threads will not assist you ...This was an error, thought I had wrote in the wrong area

    your story is very confusing .....

    have you made a formal appeal to parking eye ..... I appealed and sent them copies of my reciepts from store, how ever sent me back a code to appeal through Popla

    have the declined a FORMAL appeal...?

    did they send you a POPLa code...I contacted Popla with the unique code they told me it was invalid

    did you appeal to POPLa ....I could not appeal as the code was not valid

    what was POPLas outcome ...They advised me to go back to Parking eye for a valid number, to which I did and got no reply

    have you received official court papers ...Im unsure if they are valid court papers

    what have you done with the court papers ....I have papers here that arrived today..they are Notice of Proposed Allocation to the Small Claims Track

    fill in the blanks and you will get help .............Thank you
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    when did this happen , and do you still have that popla code?

    I think a complaint may be needed to the BPA regarding the popla code , but in the meantime bargpole has replied on your other thread with a link about court papers
    Save a Rachael

    buy a share in crapita
  • It happened in March this year .......
    I think I do still have the code, will route it out
    Thank you
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    if the papers are from Northampton Bulk Centre then they will be genuine (even though you seem dubious about them)

    read this blog which explains where you are probably at

    http://parking-prankster.blogspot.co.uk/2016/11/sleepwalking-into-disaster-never-ignore.html

    then read the bargepole threads about what to do

    here is what he posted in your duplicate thread
    Everything you need to know is in here: https://forums.moneysavingexpert.com/discussion/5546325

    By the way, it's NOT a fine.
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