Faulty car parts

tarry15

Hi
I'm new to this but I desperately need some advice! The starter motor has gone on my Peugeot and I am 5 days out of warranty! ( only replaced 12 months ago) can I argue them charging me again for another starter motor? Shouldn't it last more than 12 months? Any help would be great as I'm so angry they want me to buy another as the other only lasted 12 months 😡😡

Nomoonatall

tarry15 wrote: »

Hi
I'm new to this but I desperately need some advice! The starter motor has gone on my Peugeot and I am 5 days out of warranty! ( only replaced 12 months ago) can I argue them charging me again for another starter motor? Shouldn't it last more than 12 months? Any help would be great as I'm so angry they want me to buy another as the other only lasted 12 months 😡😡

Are you sure it's the starter motor?

Car_54

Is it the starter motor that's 5 days out of warranty, or the car?

Giles_K

If it's out of warranty, then legally you can't expect to avoid the new costs. Just be sure that you're looking at the warranty for the part in question (the starter motor) and not the car. But, as far as legality is concerned, this is a open and shut case.

You might be able to negotiate a discount if you argue your case well enough

Tilt

Giles_K wrote: »

If it's out of warranty, then legally you can't expect to avoid the new costs. Just be sure that you're looking at the warranty for the part in question (the starter motor) and not the car. But, as far as legality is concerned, this is a open and shut case.

You might be able to negotiate a discount if you argue your case well enough

Not heard of the Consumer Rights Act 2015 then?

OP, Take a look at this link;

http://www.which.co.uk/consumer-rights/advice/what-do-i-do-if-i-have-a-faulty-product

You MAY have a case under the above act but it could depend on how many miles you have done since having the starter motor fitted. Example; you stand a better chance if the mileage is below average.

Car_54

Tilt wrote: »

Not heard of the Consumer Rights Act 2015 then?

OP, Take a look at this link;

http://www.which.co.uk/consumer-rights/advice/what-do-i-do-if-i-have-a-faulty-product

You MAY have a case under the above act but it could depend on how many miles you have done since having the starter motor fitted. Example; you stand a better chance if the mileage is below average.

That link says: "Your rights against the retailer can last for up to six years but the onus is on you to prove a fault was present at the time of purchase after the first six months."

I suspect that proving a pre-existing fault will cost the OP more than a starter motor.