PPI claim

edited 30 November -1 at 1:00AM in Reclaim Bank & Credit Card Charges
3 replies 1.9K views
Tio_wob_de_BenidormTio_wob_de_Benidorm Forumite
1 Post
I wonder if anyone can advise me, I took out a PPI policy with Northern Rock which I did through the post, I ticked the box for PPI & signed the form, down to this the bank has refused my claim, do I have reason to go to the Ombudsman or have I no cause for complaint. Thanks in advance for any help given

Replies

  • zx81zx81 Forumite
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    How did you manage to mis sell it to yourself?
  • dunstonhdunstonh Forumite
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    I took out a PPI policy with Northern Rock which I did through the post, I ticked the box for PPI & signed the form, down to this the bank has refused my claim

    That is not an unexpected outcome.

    How do you think it was mis-sold when no staff member was involved selling it to you?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • -taff-taff Forumite
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    Depends on whether you didn't understand what the PPI actually was, or the language in the application form implied it was something else, or did more than it should have done. You can escalate your complaint to the FOS yes, but don't expect anything. If you are successful, it's a bonus.
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