Section 75 advice

Gregsy

Hi, I paid over £600 to 1 Green Place in May as a contribution towards a replacement boiler. They told me that if I changed my mind, I could get this refunded. Despite numerous emails and calls after changing my mind quite quickly, I never got my money back and I found out they have gone into administration. I've claimed this amount from my credit card company and they sent me a declaration form and letter asking for other bits of evidence if I have it. I've sent this form and a few copies of emails but I'm wondering if this is likely to be a straight forward process as I've never been in this situation or made a claim before. On the credit card letter, it asked if I had made a claim from the administrators. I don't know what this means or if they are going to try and wriggle out of it by saying that I should. I simply sent back a covering letter with my form saying I held them jointly responsible (using some of Martins' letter template). I just wondered if anyone had any thoughts on this. Many thanks.

PeacefulWaters

Carry on as you are responding accurately and honestly.

They carry equal liability as the administrators and it's highly unlikely that they'll give you the runaround. But there is a risk that you could claim money from two places which they don't want to happen.

S75 is rarely quick, but I think you'll be fine in this case.