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Outlook upgrade email

Gers
Gers Posts: 13,582 Forumite
Part of the Furniture 10,000 Posts Photogenic Name Dropper
Had a very long email about upgrading Outlook. This is part of it-
Earlier this year we introduced the new Outlook.com, which helps you focus on what matters, collaborate effortlessly, and get more done. As part of the Outlook.com upgrade, we have moved your account to a more secure and reliable infrastructure.
Now that your Outlook.com account has been upgraded, you’ll need to re-connect Outlook 2016 or Outlook 2013 to your Outlook.com account to ensure the best experience. If you do not re-connect to your upgraded Outlook.com account, you may experience email or calendar sync issues, unintended recipients getting added when replying to emails, or other issues listed here.

There's also instructions on doing this.

Is it legitimate? The email address it's from is outlook@email2.office.com

Thanks

Comments

  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    I've just signed in to my Hotmail account and I see the same email. It's legit - the email isn't asking us to click on any links to make the change noted. :)
  • Gers
    Gers Posts: 13,582 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Thanks for the reassurance - I appreciate it.

    Now I'd like some help with the same thing.

    On my laptop I have two versions of Outlook. One is 'mine' and came with my own bought version of MS Office. I don't use this one normally.

    My organisation gives staff an Office 365 subscription with, of course, Outlook. This is the one I use day to day. It has three personal email addresses feeding into my laptop. On my iPhone and iPad there are two more addresses feeding in and my web-based work email address feeds into my outlook.com address too.

    The two options offered by Outlook are:
    Option 1: If Outlook.com is the primary or only account you are accessing via Outlook 2016/2013:
    • Create a new Outlook profile and then add your Outlook.com account when prompted.
    • Note that you do not need to delete the old profile first and can refer to it to get the new one set up. Once you have the new profile set up, you should select to “Always use this profile” option, or delete the old profile.



    Option 2: If you have multiple accounts in an Outlook 2016/2013 profile:
    • First, remove your account from your existing profile. Refer to "Remove an email account” section of this article.

    • Then, re-add your Outlook.com account to your existing profile.

    Note: For both the options above, when you add your account (via File > Account), enter your Name, Email, and Password and let Outlook automatically configure your account.

    I assume I need to do option 2, is that correct?

    If I do then will all the other addresses still show up or do they need to be added again?

    Do I just do it once on my laptop and the changes will also affect the mobile devices?

    Sorry for the questions and hope that someone can make it clear to me.

    Cheers
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Each address is an account in Outlook, so each has its own configuration file. When you delete an account you change/delete that account's configuration file. So if you delete your Hotmail/Outlook account then reinstate it, there should be no change to any of the other accounts.
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