unknown transaction on online statement?

Lewbz

Hello, was wondering if someone could help saw a pending transaction which i have not made on my capital one statement from (RDHTluckylottsonline) for £75 will be calling them tomorrow morning but was wondering if you guys had any experience of how to deal with this? Thanks in advanced.

[Deleted User]

You tell them you do not recognise the transaction and they look into it.

If it's not yours, they remove it. If it is, you pay it.

Mr.Generous

Id be ringing the fraud dept right away, sounds like a dodgy transaction.

Markf0210

Hi, the same issue has happened to me today with my Halifax account. Rang the fraud dept at Halifax and reported the scam. I investigated the RDHLUCKYLOTTS online and It's a company in China that is carrying out these transactions. Halifax have re-imbursed the full amount into my account which was £76.40 plus currency exchange costs of £1.50 and £2.10. Check if these have been taken out of your account as well. If they have then ring your bank ASAP. Now that I know this has happened to somebody else I'll be ringing the bank again the morning to let them know. As the bank are investigating the funds.

Lewbz

thanks for the reply now i know its def a scam been trying to call the fraud department all evening keep getting an automated message saying there experiencing technical difficulties

sandrahall

I too have seen a pending transaction on my bank statement this morning. I purchased a "ralph lauren" top from a genuine looking website, however, confirmation email showed it to be Chinese! I received the item ok, however, 6/7 weeks later another Chinese transaction appeared on my statement; clearly my card details have been passed to someone, or the person I ordered item with has used it to shop. I have reported this to Fraud at my Bank. Please cancel your bank card immediately!!!

visionthing1

ordered some sports stuff in a shop from the Netherlands. Money was then transfered in USD (not Euro) to China. Not sure if Iwill get the things I've ordered, but today I got a call from the fraud dept of my bank: someone has used my crdit card data to generate an Android/G-Mail account.
I'll get a new credit card.

Robisere

Thanks for the heads - up Lewbz. I immediately went to my online bank on reading this. Fortunately there is no mention of any such transaction, but I will check my account daily now.

ashara

Hi I bought a bag offline for 131 pounds sterling, got charged 144.18 sterling, on the 7th NOV. Website used was aboutnpa.c.uk. Next day I was charged another 4.31 sterling, and 1.00 sterling all under the banner of "HHFPBTRASAFE" currency was CN - China. Sent two emails to aboutnpa.co.uk disputing the conversion charges and the additional amounts - no reply. Today I have three more charges appear on my statement from RHDluckylottonline again charge from china for 89.91, plus 2.19 transaction fee, plus 1.00 transaction fee. Making 242.59 pounds for a bag that never appeared.

I have cancelled the card immediately. TSB say to contact dispute team (only open 9-5), but I will have to wait a full 15 days before I can initiate a charge back for the transactions.