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Question about NCP PCN please

I've read the newbie thread and have determined that I have received a NTK PCN from the NCP. I'm not clear as to when I should have received this letter or which template to use in response.

The date of the alleged incident was the 19th October. The letter was posted on the 8th November and the letter states the 'date of notice' as the 10th November.

This is a car park where you take a ticket on entry and then pay at a machine, or at the exit. You don't display the ticket and you can't actually exit the car park without paying (which they are alledging is what happened -number plate recognition). Unless they have evdence of me dismantling the barrier I'm not sure how I'm supposed to have exited without paying!

I've got three questions:

  1. Should the NCP have written to me within 15 days of the 'incident'? No mention of a windscreen ticket (which is correct as it isn't that type of car park)
  2. Is it worth providing 'evidence' to try to dispute it? I have the ticket from the day (it is a car park that records your reg on entry and links it to the ticket that you take. After you have paid, when you drive to the exit the technology reads your reg, recognises you have paid and lifts the barrier, so you don't physically have to insert the ticket on exit -There is no way of getting out of this car park without paying!) I also have a bank statment which shows the charge coming out of my account the day after, although I can't prove that the charge was a) for this particular carpark or b)for the day before.
  3. Can you advise on which template I should use please as the BPA template doesn't appear to fit my circumstances.
Thanks for your help.

Comments

  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    this is a case if faulty ANPR equipment , look at http://parking-prankster.blogspot.co.uk/2016/11/picture-of-week-anpr-error.html

    follow the appeal system in the newbies section , when you win do this http://parking-prankster.blogspot.co.uk/2016/11/smart-parking-settle-out-of-court-for.html


    use the BPA template , as you just want a popla code , ncp will never drop the charge on appeal
    Save a Rachael

    buy a share in crapita
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 9 November 2016 at 8:49PM
    1) if they wish to invoke keeper liability from the keeper with the postal NTK , yes

    if not , they can pursue the driver (if known ) , within 6 years

    2) yes provide "evidence" but dont dob the driver in and redact any personal info

    3) the BPA is designed to fit "all circumstances", but add a note that

    THE DRIVER PAID FOR THE TICKET FOR THE DURATION OF THE STAY AND THE EVIDENCE IS ATTACHED

    and

    THE NOTICE TO KEEPER FAILED POFA2012 AS IT WASNT POSTED OR RECEIVED WITHIN THE 14 DAYS AS REQUIRED UNDER THE ACT

    the template is deliberately designed to give nothing away, in ANY appeal
  • Thank you both for your quick replies.

    Apologies for the thick question, is the BPA template the one typed in blue as that mentions signs and my issue doesn't fit with that.
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    forget the words , its the blue one , you just want a POPLa code and let popla sort it , coz NCP just want money and will not drop it
    Save a Rachael

    buy a share in crapita
  • pappa_golf wrote: »
    forget the words , its the blue one , you just want a POPLa code and let popla sort it , coz NCP just want money and will not drop it

    Ah ok. Thanks again.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 9 November 2016 at 11:35PM
    the contract was formed by the signs , as you did not speak to a human being

    if you abided by the signs , then the contract was complete

    any machine or computer errors are their problem , not yours
  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    vanchett wrote: »
    Thank you both for your quick replies.

    Apologies for the thick question, is the BPA template the one typed in blue as that mentions signs and my issue doesn't fit with that.

    Oh yes it does (always)! :)
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • pappa_golf wrote: »
    ncp will never drop the charge on appeal

    They did for me last month. :-)
  • Just thought I'd post a quick update. I decided to try appealing to the NCP in the first instance as I had solid evidence that I had paid. They responded within the week and have cancelled the notice.
This discussion has been closed.
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