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Guest house insurance.... doesn't cover babies??!!
mrsellabella
Posts: 9 Forumite
Hi there and thanks for reading my question.
I recently purchased a Groupon deal for a night in an guest house which my husband and I were going to enjoy child free so we didn't check their stance on kids/babies.
We've booked and redeemed the Groupon voucher in doing so.
We were going to leave the children with their grandparents and still hope to do so, however my father in law has slipped a disk so I enquired with the guest house owner whether they would accommodate a just-1 year old and whether they had any cots.she quickly replied that they have no cots or high chairs for babies.
I then asked her if we supplied our own cot and high chair if we could bring the baby to which I received the following response.....
"Its not a question of not wanting them … I adore children and babies but the guest house has no facilities and therefore no insurance cover.
I am so sorry."
Is this really true? Her insurance does not cover babies? It just doesn't seem like this could be true. I understand if she does not want children there, however blaming it on her insurance policy seems a low blow and I want to call her out on it to get a refund if she is using this to avert blame.
If there are any insurance gurus in the house I would really appreciate some guidance on if she could be telling the truth.
Thank you.
I recently purchased a Groupon deal for a night in an guest house which my husband and I were going to enjoy child free so we didn't check their stance on kids/babies.
We've booked and redeemed the Groupon voucher in doing so.
We were going to leave the children with their grandparents and still hope to do so, however my father in law has slipped a disk so I enquired with the guest house owner whether they would accommodate a just-1 year old and whether they had any cots.she quickly replied that they have no cots or high chairs for babies.
I then asked her if we supplied our own cot and high chair if we could bring the baby to which I received the following response.....
"Its not a question of not wanting them … I adore children and babies but the guest house has no facilities and therefore no insurance cover.
I am so sorry."
Is this really true? Her insurance does not cover babies? It just doesn't seem like this could be true. I understand if she does not want children there, however blaming it on her insurance policy seems a low blow and I want to call her out on it to get a refund if she is using this to avert blame.
If there are any insurance gurus in the house I would really appreciate some guidance on if she could be telling the truth.
Thank you.
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Comments
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It might be something to do with occupancy rates. Here's a place that states they can't take "extras", even babies in the rooms.
http://www.fortwilliam-guesthouse.co.uk/tariff.htm
"We can not accommodate extra adults, children or babies in our rooms due to health and safety and fire regulations."
As she has no facilities of her own, and with you asking to take your own cot/whatever, maybe this is what she's fearful of... falling foul of something like that.0 -
Can you not change the booking to a later date when you will be child free?0
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PasturesNew wrote: »It might be something to do with occupancy rates. Here's a place that states they can't take "extras", even babies in the rooms.
"We can not accommodate extra adults, children or babies in our rooms due to health and safety and fire regulations."
As she has no facilities of her own, and with you asking to take your own cot/whatever, maybe this is what she's fearful of... falling foul of something like that.
Ah ok, now that would make a lot of sense and I could totally understand it if that were the case... however just found this on the Groupon t&cs
. Additional persons: Child (from 10yrs to 15yrs included): £25 per night per child includes extra bed.
Wonder if I paid £25 to take my own cot she would change her tune :laugh:
But I'm guessing from the fact that children 10-15 years are chargeable she just really really doesn't want under tens?0 -
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mrsellabella wrote: »Is this really true? Her insurance does not cover babies? It just doesn't seem like this could be true. I understand if she does not want children there, however blaming it on her insurance policy seems a low blow and I want to call her out on it to get a refund if she is using this to avert blame.
You can't use this as a reason to get a refund unless your original contract with the guest house/Groupon says babies are allowed.
(FWIW, I suspect you're correct that they're using insurance as an excuse - to avoid an argument with you. Perhaps the real reason is that they don't want crying babies to wake other guests. But it's their guest house so they make the rules about babies etc.)0 -
You can't use this as a reason to get a refund unless your original contract with the guest house/Groupon says babies are allowed.
(FWIW, I suspect you're correct that they're using insurance as an excuse - to avoid an argument with you. Perhaps the real reason is that they don't want crying babies to wake other guests. But it's their guest house so they make the rules about babies etc.)
Yes I suspect that is exactly it. I just want her to know I can't be fobbed off with lies!0 -
mrsellabella wrote: »Yes I suspect that is exactly it. I just want her to know I can't be fobbed off with lies!
If it's her business she can do what she likes, I would be unhappy if I booked into a guest house which specifically bans children and babies and then had some crying baby waking me up all night or ruining my stay (yes I hate kids and unashamedly so, neighbours have one who is approaching 2 and walls were thin enough it would wake me up crying and can still hear it when it has a tantrum, don't like to annoy people with loud music but babies get a pass for some reason).
No other relatives who could take the kid for a couple of days ?Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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If it's her business she can do what she likes, I would be unhappy if I booked into a guest house which specifically bans children and babies and then had some crying baby waking me up all night or ruining my stay (yes I hate kids and unashamedly so, neighbours have one who is approaching 2 and walls were thin enough it would wake me up crying and can still hear it when it has a tantrum, don't like to annoy people with loud music but babies get a pass for some reason).
No other relatives who could take the kid for a couple of days ?
Yes I get that and I'm not disputing her child free guest house. I was the same before I had kids. I would just like her to be honest about it rather than blaming her insurance if it's untrue.0 -
Why?? She maybe being diplomatic!
You missed they don't accept babies (maybe the small print should have set it out better - that's something to take up with groupon)0
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