Can't back up ipad

timster123

I have an ipad 2 which won't stay connected to wifi for some reason, so i wanted to back it up and restore it. However, no matter which pc i use it says there's not enough memory to do that (the ipad is 32gb and the pc hard drive has ten times that space free)
Therefore i seem to be stuck with an unusable ipad as i have lots of notes and photos i'd be very reluctant to wipe.

Any ideas?

Linton

How do you connect the IPAD to the PC? Via Itunes? Do you have more than one logical drisk drive, say a small C drive and a large D drive? Who/what says not enough memory? What exactly is the message? "memory" in a message doesnt usually refer to the disk but rather to the RAM.

googler

timster123 wrote: »

Therefore i seem to be stuck with an unusable ipad as i have lots of notes and photos i'd be very reluctant to wipe.

Last resort - e-mail them to an account you can open on another device.

Have you connected the iPad via USB to an iTunes app running on your PC?

timster123

How do you connect the IPAD to the PC? Via Itunes? Do you have more than one logical drisk drive, say a small C drive and a large D drive? Who/what says not enough memory? What exactly is the message? "memory" in a message doesnt usually refer to the disk but rather to the RAM.

Yes it's to a pc via itunes. I've also tried it on another laptop running itunes.
I can import the pictures and videos by importing straight to the picture storage of windows but not things like notes and all the apps and settings and everything.
I have a 1tb hard drive partitioned in 2. Plenty of space left though.
I can't remember the exact phrase but it's something like this computer has not get enough storage space to complete this operation. Free up space by deleting unwanted files

Last resort - e-mail them to an account you can open on another device.

Unfortunately I can't email from the ipad. That's part of the problem and why i need to reset it

googler

timster123 wrote: »

I can import the pictures and videos by importing straight to the picture storage of windows but not things like notes and all the apps and settings and everything.

You're trying to copy an app to the PC? I don't think you can do that. It won't run on a PC.

What process are you following to save the Notes to the PC? To which 'settings' do you refer?

timster123 wrote: »

I have a 1tb hard drive partitioned in 2. Plenty of space left though. I can't remember the exact phrase but it's something like this computer has not get enough storage space to complete this operation. Free up space by deleting unwanted files

You're getting this message on the PC? At what point? What's the sequence of actions that lead to it?

timster123

i wrote the below post twice, so just deleting this one

timster123

googler wrote: »

You're trying to copy an app to the PC? I don't think you can do that. It won't run on a PC.

What process are you following to save the Notes to the PC? To which 'settings' do you refer?



You're getting this message on the PC? At what point? What's the sequence of actions that lead to it?

No, I'm not trying to back up an app to the pc, just all my purchased apps and settings aren't backed up like they would be via iTunes.

I don't have any process to transfer notes apart from manually transcribing them which would be very laborious.

Yes I'm getting the message on any pc i try to back up to via iTunes.
It scans the contents of the ipad, asks me if i want to transfer my purchases, it gets quite late in the backup and then the message always pops up

marty2be2000

Which model iPad, which iOS version and which version of iTunes.

iTunes no longer backs up the apps, only the settings so should not be asking you about transferring purchases. You need to use a version of iTunes that is compatible with the version of iOS you have.

The backup should be quick, and when you restore it then everything is restored except the apps, these are queued for download from the app store and redownloaded from scratch.

timster123

marty2be2000 wrote: »

Which model iPad, which iOS version and which version of iTunes.

iTunes no longer backs up the apps, only the settings so should not be asking you about transferring purchases. You need to use a version of iTunes that is compatible with the version of iOS you have.

The backup should be quick, and when you restore it then everything is restored except the apps, these are queued for download from the app store and redownloaded from scratch.

It's an ipad 2. ios7 and the latest version of itunes.
I have read other people have had this problem with ios7 but the only suggestions were turning off the find my iphone iCloud feature which i tried and made no difference. So frustrating!

marty2be2000

I think you hit the problem, iOS7 expects to be able to backup the apps to iTunes, whereas iTunes no longer accepts them so the backup fails. Depending on what else you have in iTunes you may have more luck by installing the version of iTunes that was around when iOS7 was released.

You'll have to be aware that when you restore your iPad2 with iOS7 you will end up running iOS9 as the restore will always install the latest iOS supported by your device.

Mr_Toad

Reading between the lines this looks like a problem I've seen on the girlfriends iPad.

I think what's happening is that as pointed out IOS 7 and your version of iTunes are incompatible.

When you connect to the PC before it does anything else iTunes is trying to update the iPad to the latest, compatible, version of IOS to enable backups etc.

The message you are seeing is telling you that there isn't enough free memory is iTunes telling you that it's the iPad that doesn't have enough free space to install the IOS update.

As you have already said that you can copy your photos and video file to the PC then you should do this and then free up space on the iPad by deleting them.

It took me ages to persuade the girlfriend to do this "I don't want to delete them from the iPad, I want to be able to show people them....etc." :mad:

Once she'd agreed the iPad had the space and was able to update to the latest IOS and everything worked as it should. Of course then she wanted to put the photos back but she there were so many she didn't have the space, they now live happily in on Dropbox or iCloud and everyone including the iPad is happy.