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Wondering what to do next

scotty1971
scotty1971 Posts: 1,732
Part of the Furniture 1,000 Posts Combo Breaker
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Bought a car 5 weeks ago,reported a few minor problems within the week. Which are front heated windscreen not working,cd player not working (they said it will need to be taken out and sent to a specialist). They have told me this would need to be approved through the extended warranty,and 4 weeks later after phoning them it has still not been approved. Is there anything i can do push them on?

thanks

Scott

Comments

  • Le_Kirk
    Le_Kirk Posts: 27,405
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    I think you will be asked to provide more information.

    Private sale/Trader
    Make and Model
    Age of car
    Price paid
    How paid (Credit/Debit/Cash/Bank Transfer)
  • scotty1971
    scotty1971 Posts: 1,732
    Part of the Furniture 1,000 Posts Combo Breaker
    Forumite
    Le_Kirk wrote: »
    I think you will be asked to provide more information.

    Private sale/Trader
    Make and Model
    Age of car
    Price paid
    How paid (Credit/Debit/Cash/Bank Transfer)

    1) Trader
    2) Ford Grand c-max
    3) 2011
    4) £7600
    5) cash
  • fiish
    fiish Posts: 831
    Part of the Furniture 500 Posts Name Dropper Photogenic
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    Is the trader a Ford dealer, and if so did you get this as an approved used car? If so you might be able to get in touch with Ford to find out more.
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