Small fraud

Islington

Does anyone who knows banking practices know if it is normal for Lloyds to say no to refunding £50 for a wrong cheaper item sent drom a UK co that turned out to be from China until the customer pays £12 to return it to that false co in China with tracking?

meer53

It's not fraud. Sounds like they're offering to do a chargeback if you send the goods back. Your choice really.

jonesMUFCforever

I agree who did not do their homework BEFORE ordering?

hoc

jonesMUFCforever wrote: »

I agree who did not do their homework BEFORE ordering?

Why reply like this?

MarkFromCornwall

hoc wrote: »

Why reply like this?

Perhaps because people can't understand why anyone might think that Lloyds is in any way responsible?

Hellzapoppin

Lloyds are not responsible for the OP's 'mistake' in trusting that a website would be fulfilling the order that he paid for, but they have given him incorrect instructions.

Unless I'm making an incorrect assumption here, it sounds like he has received a counterfeit item and you do not need to return it before a chargeback is raised.

jonesMUFCforever

hoc wrote: »

Why reply like this?

The answer is in post5*

Money_maker

Or the OP could have paid for a cheaper item not realising that it was not the original but perhaps misread the description in his rush to buy a bargain. In which case it is not a counterfeit.

Ben8282

jonesMUFCforever wrote: »

I agree who did not do their homework BEFORE ordering?

I have to admit that a couple of years ago I fell for something like this. It was a .co.uk website selling DVD box sets. What eventually arrived was home recorded DVD's of the television programmes in question in English with Chinese subtitles.
My chargeback was successful (Natwest debit card). I have never returned the goods or been asked to do so. I have them in their box and will happily return them should anybody come to pick them up.

hoc

MarkFromCornwall wrote: »

Perhaps because people can't understand why anyone might think that Lloyds is in any way responsible?

Neither OP nor anyone else claimed Lloyds was responsible. The question was answered in post 2, why the need to rub it in? What does this contribute exactly?

jonesMUFCforever wrote: »

The answer is in post5*

No mate it wasn't. It was answered in post 2. Never mind.

Islington

Jones, couple of questions for you...
Can you fight?
Have you ever been to a football game?
Do you have financial knowledge?
Do you tend to spend a lot of time on this site?