Empty box of Benylin

gabriel1980

I bought a box of Benylin Cough and Cold tablets today from Morrisons. Upon opening the box, it was empty apart from the leaflet. Unfortunately I didn't take the receipt, but I did use my debit card and it was the only thing I bought at the time. Can Morrisons trace my purchase?

fleshandbone

buy another box not worth going through all the hassle involved.

HiToAll

and you didnt notice the box felt light?

pinkshoes

HiToAll wrote: »

and you didnt notice the box felt light?

??? A packet of tablets weigh a few grams, so hardly something detectable by hand.

You would only notice comparing it with another packet.

agrinnall

pinkshoes wrote: »

??? A packet of tablets weigh a few grams, so hardly something detectable by hand.

You would only notice comparing it with another packet.

They may have done what I did first of all and thought Benylin referred to liquid in a bottle, but then failed to read the detail that it was tablets.

ARandomMiser

First stop should be to take the box back to Morrisons and explain and see if they they are willing to do anything.

Valli

When my daughter worked on the tills there she used to check eggs as she scanned them. I thought it was to check if they were cracked...she told me it was to check they were IN the box as they were often nicked. So it might not come as a shock to Customer services if you complain.