We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

wifi problems or scanner problem?

Hi
Our Epson printer/scanner/copier keeps giving us problems.
It is connected wirelessly.
Printing works fine
But scanning plays up every other day.It says PC cannot communicate with the scanner.
When we try to re-install it-it says channel on which our home wi-fi works does not allow scanner to work properly.
When I used a wifi analyser app-I found there are 2 channels for our home wifi.I was wondering if my scanner and rest of the devices at home are on two different channels.
any idea what needs to be done? And how to go about repairing it?

Comments

  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 3 November 2016 at 8:24PM
    Choose a wifi channel thats less congested/ no other devices on a channel, see what happens then.

    Is the router offrr a 5Ghz connection ? Maybe this is why you are seeing 2 channels on the app.

    You pick a channel on the router not on the device itself.
  • If wi-fi is truly problematical, you really can't beat an ethernet (wired) connection.

    Simple AND cheap.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.8K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.2K Spending & Discounts
  • 246.9K Work, Benefits & Business
  • 603.4K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.