Courtesy car unexpectedly demanded back

Quentin

The 7 days is to allow generous time for the cheque to clear!


If you extend the hire beyond the 7 days, then it will be at your cost (it won't be an uninsured loss resulting from the incident that you can get back off the third party)


Your only hope would be to try and get the credit hire company to agree their contract wording is ambiguous and allow you to extend the hire period FOC.

phoenix_w

Quentin wrote: »

The 7 days is to allow generous time for the cheque to clear!

The OP's post gave the impression that money was directly credited to their account. If there was no cheque, the date of receipt is when it got into their account.

AdrianC

Who are you claiming from? Your own insurer, or the other driver's insurer?
Is the car provided directly from the insurer, or from a third-party accident management company?

This is all very relevant in terms of whether the seven days in your contract with your insurer are applicable or not.

Jamiesmum

It says you must return the car 'within 7 days' not on the 7th. I guess it's down to supply and demand from the company who own the car.

You've had it for 6 days now. What do you need the car for tonight is it really important, can you not get a taxi?

Ectophile

Tothepoint. wrote: »

You'll have to ask them that.

You'll need to get it sorted asap as it's not uncommon for them to report the car as stolen it it's not returned by close of play on the last day of hire.

I would hope that they wouldn't do such a thing, because the car clearly isn't stolen.

Tothepoint.

Ectophile wrote: »

I would hope that they wouldn't do such a thing, because the car clearly isn't stolen.

That's a grey area, there's no intent to permanently deprive so there'd be no theft and it could be argued it's a civil dispute. However the offence of TWOC would fit are the owner has withdrawn their consent. It happens a lot and large majority of anpr hits on stolen vehicles are hire cars or accident management ones.