Help needed with builder

dipsy

Hi

Can anyone tell me what recourse I can take against a builder who has been paid 95% of his money and has not held to his side of the bargain?

Can't go into to much detail on here incase he knows its me, suffice to say I had to call the police as felt threatened.

Any ideas .. the job was an insurance job and I still have the money for the excess due to him not finishing up what he was supposed to have done, and being aggressive and threatning....

Thanks in advance x

HugoSP

Trading Standards

nickj_2

if he was approved by your insurance co , take it up with them

wolfehouse

phone consumer direct and ask them. they will tell you exactly what you can and can't do and how to word anything that must be written.

http://www.consumerdirect.gov.uk/

dipsy

nickj wrote: »

if he was approved by your insurance co , take it up with them

he was paid for by insurance company, but recommended by friend unfortunately, sure he would not have behaved in such away if I had have had a man with me at the time... very scary...

I haven't paid him the excess as yet and wonder how insurance company will view this?

should I contact them and tell them and the reasons why?

would they do anything as they didn't personally recommend him?