M&S still charging PPI

cathyjo

I wondered if anyone could help with my query. I attempted to reclaim PPI from an M&S Credit Card several years ago and was declined. Having not checked my online statements properly I failed to notice that M&S are still charging for PPI. Would I be entitled to this or did I have to clearly state to cancel this as the date of my claim. I assumed this was self explanatory. Many thanks in advance.

Nasqueron

You complained it was not suitable

M&S rejected that and confirmed it was.

Why would they then cancel it? Did you ask them to cancel it? Do you have it in writing that you did?

How did you not notice for "several years" that you were paying a PPI fee every month?

You could ask as a gesture of good will that they cancel it and refund the premiums on the basis that complaining about PPI should have suggested you didn't want it