Max time before I file for a non delivered item on ebay.

justaquestion

Hi,


I bought a low cost item from China last week of September, but haven't received it, though I messaged seller.


What is the max time that I can wait before I file a paypal claim, as I want to give seller a chance, also since so much time has passed, am I better asking for a refund, since I might run out of claim time?


Thanks for info

MataNui

Even stuff from China will have an expected delivery date. You will need to wait until the latest date has passed before you can make a claim anyway. I only order cheap stuff i dont care about from China. Expect crap quality tat if it turns up at all and you will never be disappointed and frequently be pleasantly surprised.

2 weeks is about the average. Much beyond this and its either on a world tour (happens a lot) or was never sent. If it goes past the latest estimated date from China then its probably not going to arrive so make an INR as soon as that date is past.

soolin

justaquestion wrote: »

Hi,


I bought a low cost item from China last week of September, but haven't received it, though I messaged seller.


What is the max time that I can wait before I file a paypal claim, as I want to give seller a chance, also since so much time has passed, am I better asking for a refund, since I might run out of claim time?


Thanks for info

There's another thread running about delays in items from China that you might find interesting. The usual time is around 30 days, but I'm on day 50+ now for a handful of items.

However, in answer to your question, and as above, you can't even start an INR until the latest estimated date has passed, and then you have 30 days from that latest date in order to open it.

justaquestion

Thanks for replies.
Ok well on my Purchase History Summary on Ebay it says under the item, that I bought on 23 Septerber 16


Estimated delivery Thu, 13 Oct - Fri, 04 Nov


Will I just wait to after the 4 November before making a claim, and should I still make a claim even if the seller says he/she is going to send another item.


its only a £1.59 item but its the principle that counts.


Thanks

ontheup1972

You have 30 days from the last day of the estimated delivery to open a claim on ebay.

On paypal it works differently - from the day of purchase you have 180 days to make a claim for item not received or not as described.

justaquestion

Ah thanks for that, didn't realise I could either claim through ebay or paypal.

theonlywayisup

ConcertTicketsGiveaway wrote: »

Hello there.
I live in Asia so items I order from the states or any other country will take few weeks.
Sometimes items come later than the estimated date due to shipping delays and etc.
Maybe you could wait a few days after 4th november before you file a claim?

Another post for your count.

Smartsaver7

Also be aware some post gets diverted to the customs hub from abroad for checking, I have also ordered from China, often coz haven't checked where located and has taken about 6 weeks one item I had to pay duty on at Post Office