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Recurring contract re-enforcment
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billy_cook
Posts: 1 Newbie
I will make this as brief as possible...
Last october I paid around €70 euros to create qr codes for my business: qr-code-generator(dot)com I got the starter pack which meant I could have unlimited codes and 10,000 scans. My account was stopped at only 100 - for no reason at all! At the time I did not contact the company - instead I found another website to create qr codes for free as i needed them quickly.
Anyway a few weeks ago I get an invoice from them asking for another years payment. I did not realise it was re-occurring....anyway what I want to know is can they make me pay this bill?
The credit card I used last year has expired since then hence their invoice via email.
I do not want to pay for another year and for something im NOT going to use - bearing in my my account was stopped for no reason at 100 scans/codes for last year so I barely got any use from my account last year!
Their contract says they needed 30 days notice, but they MAKE me pay? Can they take me to court? I do believe they are not in the UK, but I dont want to pay.
Im hoping someone can shed some light on this?
Thanks
Last october I paid around €70 euros to create qr codes for my business: qr-code-generator(dot)com I got the starter pack which meant I could have unlimited codes and 10,000 scans. My account was stopped at only 100 - for no reason at all! At the time I did not contact the company - instead I found another website to create qr codes for free as i needed them quickly.
Anyway a few weeks ago I get an invoice from them asking for another years payment. I did not realise it was re-occurring....anyway what I want to know is can they make me pay this bill?
The credit card I used last year has expired since then hence their invoice via email.
I do not want to pay for another year and for something im NOT going to use - bearing in my my account was stopped for no reason at 100 scans/codes for last year so I barely got any use from my account last year!
Their contract says they needed 30 days notice, but they MAKE me pay? Can they take me to court? I do believe they are not in the UK, but I dont want to pay.
Im hoping someone can shed some light on this?
Thanks
0
Comments
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Technically, you've got a Business To Business (B2B) transaction, and the protections are different from an individual person dealing with a business.
This isn't an area I know about, but I think there are a few people on here that may know better, although MSE is more a consumer-oriented forum.
If you don't get a response here, have you tried the UK Business Forums? They're pretty helpful over there.0 -
Are you based in the uk?0
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Technically you owe the money as you didn't cancel, the chances of them taking you to court however are slim. You will get a few letters but it wont go any further.
P.s I thought they could charge an expired card if it's still an active account.0 -
Technically you owe the money as you didn't cancel, the chances of them taking you to court however are slim. You will get a few letters but it wont go any further.
P.s I thought they could charge an expired card if it's still an active account.
If they set up a Continous Payment Authority they can still charge an expired card. I'm guessing they didn't set one up?0 -
If the contract is auto-renewing and it requires you to pay, I suppose you may have to pay. As a business you don't get the same protection against unfair contract terms that a consumer gets.
Why did they suspend your account? Read the T&Cs to see what they say about suspension. You could possibly claim that they acted in breach of contract and therefore you shouldn't be required to pay.
If a debt is owing, they could of course initiate a small court claim against you to make them pay. Realistically, if they are based overseas it would not be worth their while doing this if it is only a small debt.0
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