We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Event ticket refund - does this sound dodgy?

Options
Hi all, just after some opinions on a situation I've found myself in!
Back in August I bought tickets for a fun run type event organised by a company called Golazo Cycling. Tickets were £25 each and I paid online by debit card.
Yesterday, 5 days before the event, they sent an email saying they've had to cancel due to not meeting their minimum number requirements. They've offered three ways to get a refund: defer to their next event next summer, send them your address and they'll send you a cheque, or send them your bank account details and they'll do a bank transfer.
Could just be my cynical mind but the whole thing has got me suspicious. I've emailed them saying I'm not happy with any of their refund options and want them to refund my card. Does anyone know if I can legally insist that they refund the payment the way it was originally made?
Thanks very much.

Comments

  • fleshandbone
    fleshandbone Posts: 570 Forumite
    edited 25 October 2016 at 10:56AM
    sounds ok to me, nothing dodgy going on, just give them your bank details, it is not as if they are asking for your pin number.
  • cono1717
    cono1717 Posts: 762 Forumite
    Part of the Furniture 500 Posts Name Dropper
    It's likely they will just be depositing the money directly into your account via a bank transfer. If you are not keen on giving your account details then send them your address for the cheque.
  • seashore22
    seashore22 Posts: 1,443 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    If you send them your bank account details they can only put money in, not take it out. It's perfectly safe. Why don't you like the options?
  • The info they want is on every cheque you have ever written, so if you are still not happy to give it you should also tear up your cheque book.
  • And it is on the debit card. I doubt the OP will be back as they probably realize they were being a bit silly
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    OP's only other post was in January 2013, so I suspect you may be right. :)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.