Closed products and online banking

book12

I have closed a number of products with LBG. Online banking is still available to me as I can login. The only product that is showing is the credit card.

They have said the credit card takes 6 months to be removed after closure. On the credit report it Is showed as closed.

After that 6 months, will my online banking get closed automatically?

mt99

I did the same as you - it wasn't removed in the end I called the credit card and they emailed the right department to remove it and it was gone the next day.

20aday

It can take up to six months, yes.

I closed a Halifax credit card a few years ago and once the a/c had been removed after the six month period whenever I tried to log in it told me I'd no accounts to view.

book12

20aday wrote: »

It can take up to six months, yes.

I closed a Halifax credit card a few years ago and once the a/c had been removed after the six month period whenever I tried to log in it told me I'd no accounts to view.

Ok, good to hear that the CC is removed from online banking after six months. I would have also thought they would disable/delete the online banking account, providing no other products are held with them...

mt99 wrote: »

I did the same as you - it wasn't removed in the end I called the credit card and they emailed the right department to remove it and it was gone the next day.

If after six months, it's not removed from the online banking, I'll call the CC number, and ask them to email the department to remove it.

Was your online banking also removed/closed down too (assuming you don't have other products with them)?