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Scottish Power Picking My Pocket

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Comments

  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If you are on a Fixed tariff some suppliers DD system will assume you will go onto the SVT after it expires, this will push your DD up.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • badmemory
    badmemory Posts: 9,868 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    I have the opposite problem - they keep trying to put mine down. Even though history and my spreadsheet (I give monthly readings & get a bill to that reading) says that if I stay the same I will break even in spring. As the forecasts seem to be for a bad winter I should really be paying more not less.
  • Scottish_Power
    Scottish_Power Posts: 1,263 Organisation Representative
    Hi Brianart,
    If you access the below link and then type in 'direct debits' into the search bar on the page, this will give information on how your direct debit works.

    https://www.scottishpower.co.uk/customer-services/

    The link above also holds information on our online direct debit manager tool which allows you to change your direct debit amount yourself. You can also access the direct manager tool though a smart phone by downloading our mobile app.

    CashStrapped has given a lot of very useful and accurate information on your query and we are happy to answer any queries you have as well.
    Official Company Representative
    I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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