If you do some work for someone and there's a problem what do you do?

applepicker

If you did some work for someone and there's a problem what do you do?

Mr.Generous

offer to put it right free of charge, how on earth does your work fall down??

docmatt

You go back with your tail between your legs and put it right using the proper screws you dingbat.

kingfisherblue

docmatt wrote: »

You go back with your tail between your legs and put it right using the proper screws you dingbat.

And take the lady some flowers as an apology for the inconvenience she has had to put up with. I bet she never asks the OP to do a job for her again!

somethingcorporate

Not just morally but legally you should pay it back. You have a duty to carry out work with reasonable skill, something falling down after 5 weeks would not qualify.

You need to apologise, profusely, and put it right (and stop scrimping on fixings).

Risteard

applepicker wrote: »

the lady ... didn't want to pay the ... electrician.

Serves her right.

iammumtoone

applepicker wrote: »

If you did some work for someone- boxing in a fuse box etc and it falls down after 5 weeks (not strong enough fixings) the lady paid £60 as she didn't want to pay the £200 quote she got off an electrician. Should you morally pay her back the £60 or do some free work? Could she sue the individual (he doesn't have public liability insurance)?

Put it right or if you can't give her the money back plus however much extra will need to be paid to tidy up your work to put her back in the situation she was before you started.

It doesn't mater how much she paid you, you quoted, if you had done it for free it would be different. If you didn't want to do the job for £60 you should have quoted more.

Think yourself lucky that your substandard work didn't need cause issues that could have resulted in a claim against you. Either get yourself properly insured or stop doing paid jobs for people

iammumtoone

Risteard wrote: »

Serves her right.

Why she went with the cheapest quote, nothing wrong with that. If the person had quoted stating the fact the work would only be guaranteed for 5 weeks and she still choose them that would have been different.

Risteard

iammumtoone wrote: »

Why she went with the cheapest quote, nothing wrong with that.

There is everything wrong with just going with the cheapest quote. The best value quote isn't necessarily the cheapest.

iammumtoone

Risteard wrote: »

There is everything wrong with just going with the cheapest quote. The best value quote isn't necessarily the cheapest.

In some ways I agree, the finish might not be as good, the quality of materials might not be as good BUT the job should last longer than 5 weeks regardless of price.

Going for the cheapest price, it still needs to be fit for purpose the customer cannot be blamed here for that.

elsien

Unless she doesn't want it fixed by the dingbat who did such a shoddy job in the first place?