epson sx440w printer scanner

bermary

Please be patient with me I'm 81 and know nothing about computers or printers, my problem is I have the above printer and it used to work without any problems on my old laptop wich was windows 7 which then for some reason upgraded to windows 10 and the printer still worked but then my old laptop stopped working and I acuired a hp laptop running windows 10 now I can't get the printer to operate wirelessly I can sit in the room with the printer and use it but can't get the icons up on my computer screen that enables me to sit in another room and use the printer.Please can anyone help me, I can only learn by asking for help. Thanks everyone.

jbuchanangb

Your new computer needs to have a program installed on it so that it knows about the printer. This sort of program is called a "driver". Usually when you buy a printer you get a CD with the driver program on it. If you have that CD you can insert it into the CD drive of the laptop, and follow the ensuing instructions.

If you do not have the CD, the "driver" program can be downloaded from the Epsom web site.

bermary

Yes I do have a cd that came with the printer but when I try to use it it will not work, as for downloading and installing drivers I would'nt have a clue unless someone would be kind enough to in very simple language explain to me how to do this.Thanks Ieel I have learnt a bit already.

Rubidium

bermary wrote: »

Yes I do have a cd that came with the printer but when I try to use it it will not work, as for downloading and installing drivers I would'nt have a clue unless someone would be kind enough to in very simple language explain to me how to do this.Thanks Ieel I have learnt a bit already.

This is the driver here released 28 Dec 2015 that you need to download to your PC and then install to get your printer to communicate with your Windows10 PC.

This Epson webpage here explains step by step with pictures how to download and install the printer driver and will be more useful than the general Microsoft page quoted below as the Epson driver is self install.
Expand Downloading from Epson Europe at the bottom.

Le_Kirk

Assumption that you are connected to (or are able to connect to) Internet on the basis that your Windows 7 laptop updated by downloading the requisite software.

Now, follow THIS link for an explanation of how to update drivers. It is likely that the printer CD would not have a driver for Windows 10 as the printer would have been manufactured before Windows 10 was conceived.