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Couple wins full refund for Lowcostholidays trip PLUS extra £300 it cost to rebook

Trevor and Alison Bennett wrote to us about their 'staggering' refund after returning from a dream trip to Dubai...
Read the full story:
'Couple wins full refund for Lowcostholidays trip PLUS the extra £300 it cost to rebook'
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Comments

  • Bogalot
    Bogalot Posts: 1,102 Forumite
    There's a whole thread of helpful information and success reports here.

    "Staggering" and "stunning" are more than a little over the top in this context.
  • So the card issuer met their obligations.

    Nothing staggering at all.
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Another typical MSE staff post.
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    I got a full refund too. I was on holiday when they went bust, i had to pay again for my hotel. I also got £50 extra from the Halifax due to the time it took them to refund me. It's not staggering, it's exactly what should have happened, what is this post about really ?
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