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Removing a default from my credit score

Hi, I posted a few weeks ago about getting a negative removed from my report and I was told To contact the creditor directly as I wasn't sure if I had an account with them, I have done that and they said my account with them has been closed.

So can anyone help on how I get this removed from my credit file?
Also it says I'm connected to my ex partner can I get her removed to?

Thanks in advance

Comments

  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    Hi Garethjj7,


    I have looked at your previous threat about this, and just wondered if your credit file show that Studio recorded the default or a debt collector? If it is Studio I would suggest you write to them (not call) and send a clear outline of the problem and based on the fact that the default is registered in the last 6 years they should be able to prove this debt is yours and money is outstanding or remove the default. If it is a debt collector that has recorded the default - you can do the same thing.


    I would also suggest that you check all 3 files as information can slightly vary from each file which may help clarify things.


    You make a request to financially disassociate from someone with Experian, there should be a form you can complete on their website.


    Laura
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • This is what it says on my credit file


    You have had at least one account in Default or Repossession (EXPRESS GIFTS - STUDIO)
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