Buying home and old owner won't release internet line is there anything I can do?

AdrianC

You want the vendor to risk losing his internet before moving - so you don't have to get a little inconvenienced because you want to change telco after you move...

And you're seriously talking about pulling out over this?

alchemist.1

First world problems.

As others have said why would he? You havent bought the property before completion.

Shakin_Steve

We moved at the beginning of May. Sky disconnected our phone line the day before we moved and connected the phone line in the new house the day we moved in.

ellie27

Its not your property so you have no right to anything, you seem to think he is being unreasonable.

When you transfer all your cash and get your keys do what you want then.

When I am selling my house I want to be able to use MY PHONE LINE AND MY INTERNET right up until the point when the house belongs to someone else then I will hand over then and the new owners can do what they want then with THEIR property.

boliston

I would not dream of "releasing my line" to someone who does not live at or own my property. I'm even wondering about the legality of setting up a broadband service at a property owned by a third party.

alchemist.1

boliston wrote: »

I would not dream of "releasing my line" to someone who does not live at or own my property. I'm even wondering about the legality of setting up a broadband service at a property owned by a third party.

Nothing illegal about paying for a broadband service at a property not owned by you.

csgohan4

Helpwithhouse wrote: »

Whilst I understand the seller not wanting to lose his internet. If wither one of us pull out now it'll cost us ten grand so I think he must know we're moving in next Friday so why wouldn't be prepared to have cut off and moved then?

Clearly you don't understand, the vendor doesn't want his internet cut off and has every right to refuse as the house is still his until Completion.


Life is too short to rage over 2 extra weeks of internet. Does surfing the net while your on the bog mean so much to you?

davidmcn

If it's that important, it would have been sensible to put something in the contract about it, wouldn't it? (you have checked that there isn't anything in the contract about it?)

moneyistooshorttomention

When I moved recently - there was no mention whatsoever from the buyer of my last house re Internet. They just wanted to know which supplier I had and didnt make any further comments to me. Hence - I assume they were swopping to the same supplier I had (which was Virgin and basically the most logical one for them to have too).

On current house - I believe I asked for the phone line/broadband to be operational (on my chosen supplier - ie a different one to that of the vendor) as at Day of Completion (ie so that I could use the phone the second I moved in).

I didnt expect the phoneline to get taken over by me before that day of Completion. I was well in the clear that I had specifically stated "Completion Day". In the event - I found that my supplier had taken over the phoneline several days before Completion Day. That would have been rather embarrassing if it hadnt been for the fact that it was a probate house (ie the vendor wasnt going to require it anyway - as they'd been dead for some months and it was their executor selling the house). Because of my supplier taking over the line earlier than I had agreed with them - then I would have had an angry vendor contacting me (and understandably so) if it hadn't been for the fact the house was empty anyway.

If the vendor had still been living here - and planning on moving out on Completion Day, then I would have been very embarrassed at inadvertently depriving them of the use of their own phoneline for that few days.

So - yes - these companies do make mistakes and take over lines before they are due to sometimes.