PCN Paid, Still Being Harassed By Bailiffs

bpbpbp

Hi,

My parents are being harassed by bailiffs at their home address, as a result of a debt collection account registered with Advantis on behalf of Bristol City Council.

I never received a bus lane contravention PCN and was only notified of the alleged incident when Advantis sent a letter to my parents. At this point I telephoned Bristol Council Parking Services during my lunch break and had a conversation with a very helpful chap who explained that I could pay the original fine immediately online.

I paid the fine (£30) and received a receipt which I retained.

I have sent this receipt to Advantis and have repeatedly informed them that I no longer live at my parent's address, and that I have settled my fine as soon as I was made aware of it.

This morning my elderly mother was intimidated by a bailiff who forced a handwritten letter on her in her home.

I have emailed Parking Services what I have provided above, including the original receipt, and I await their response.

I remember reading some time ago that if the council have accepted a payment from me, regardless of there being an outstanding debt agency account, the payment has been accepted and the case should be settled, rendering the agency's actions illegal?

Best,
Ben

Coupon-mad

£30 won't have been the 'original' penalty. £30 would have been the discounted sum, not the penalty charge so it sounds like you underpaid, hence this action. Unless specifically re-offered, the 'discount' isn't open to pay after day 13 counting from the PCN date. Sounds like a £60 Penalty?

You should post on pepipoo forum:

http://forums.pepipoo.com/index.php?showforum=30

Show them any paperwork and explain your dates and why you thought you could pay only £30. They will help you.

Also try 'Bailiff Advice Online' - Sheila runs that website and is an expert on what bailiffs can and can't do/charge.

bpbpbp

Wow - thank you so much!

bpbpbp

It is a shame if that's the case, because the gentleman I spoke to originally said ti would be fine if I just paid the original amount. But I have no record of that unfortunately.

Coupon-mad

But the ORIGINAL AMOUNT is £60, the PCN is always the full sum. The original amount on a PCN is NOT the 'temporary discount'.