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Lloyds - Personal Relationship Manager

Gers
Gers Posts: 13,563 Forumite
Part of the Furniture 10,000 Posts Photogenic Name Dropper
edited 17 October 2016 at 1:27PM in Budgeting & bank accounts
Just had a letter from Lloyds about providing me with a Personal Relationship Manager - don't think it's my own private counsellor or agony aunt.

Has anyone else been offered this or even been using it?
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Comments

  • Gers
    Gers Posts: 13,563 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    PS - according to their website:
    Get a dedicated Relationship Manager and additional services when you save or invest £100,000 or have £100,000 annual income

    I have neither of the above!
  • Could it be that the bank think you are a good bet for future business with them?
    So it means you get a named person who you can contact rather than talk to a nobody.
  • Gers
    Gers Posts: 13,563 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Could it be that the bank think you are a good bet for future business with them?
    So it means you get a named person who you can contact rather than talk to a nobody.

    Thanks for the suggestion - but I'm semi-retired and not in any position to do 'future business'. As they removed Vantage from their accounts I'm down to one 'normal' account and a Club one, along with a credit card I hardly use. Last time I used it was to pay for a flight to Australia in April which was paid off immediately (just wanted Sect 75 protection).

    They may realise that they've made a mistake if I contact them 'to be introduced' to my PRM.

    Cheers
  • EssexExile
    EssexExile Posts: 6,559 Forumite
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    I have a Relationship Manager at Santander. The only time I ever have any contact is when a new one wants to introduce himself, which is quite often.
    Tall, dark & handsome. Well two out of three ain't bad.
  • MABLE
    MABLE Posts: 4,247 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I use to have one with Lloyds because in their eyes I was a special customer.
    Not sure why but she has long gone.
  • badger09
    badger09 Posts: 11,771 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    MABLE wrote: »
    I use to have one with Lloyds because in their eyes I was a special customer.
    Not sure why but she has long gone.

    You just weren't special enough:p
  • MABLE
    MABLE Posts: 4,247 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    badger09 wrote: »
    You just weren't special enough:p

    Well thats life!
  • Gers
    Gers Posts: 13,563 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    MABLE wrote: »
    I use to have one with Lloyds because in their eyes I was a special customer.
    Not sure why but she has long gone.

    Yes, my letter says something along the lines of 'extremely valued customer'. I've had a current account with them since January 1976 and have kept it on even though it's no longer my main one.
  • bigadaj
    bigadaj Posts: 11,531 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper
    I might be too cynical but I'd be checking my accounts extra carefully for charges after that notification.
  • Gers
    Gers Posts: 13,563 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    bigadaj wrote: »
    I might be too cynical but I'd be checking my accounts extra carefully for charges after that notification.

    What kind of charges? What for?
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