Pets at Home

Gembo_2

Today I received a letter from Pets at Home.
they say they 'never knowingly sell any livestock that is not 100% healthy' that 'staff are trained in spotting potential problems' and that some hamsters 'can be smaller than others which might lead to the impression that they are under 6 weeks' and they add that they hope that my new hamster is doing well.
The letter seems quite standardised, although features several typing errors and is not printed straight which somewhat sums up the competence of Pets at Home to me.

16011996

mmmm, sounds far from satisfactory. :-/

ffacoffipawb

has anyone had any problems with 'Pets at home', the pet superstores?
I bought a hamster on Sunday and fed, watered and cared for it lovingly. This morning he was dead.
I took him back and they seemed a little too used to such incidents for my liking. They were really insensitive, no apology and just plonked the box containing his body next to the till, I expect seconds after I left he was in the bin.
Anyway I went elsewhere to get a new one. I found a simular one that was much bigger, altho still clearly young. This new one is 6 weeks, the same age as the first.
I can only conclude that 'pets at home' sold me a hamster that was younger than the age they claimed, probably too young to be sold and this ultimately led to his distressing death.
As I had not had a hamster before I was not to know that the first was too small and I really feel that 'Pets at home' have been totally irresponsable and I urge everyone to be sure about the history, age and health of an animal before buying from them.

A customer enters a pet shop.

Customer: 'Ello, I wish to register a complaint.

(The owner does not respond.)

C: 'Ello, Miss?

Owner: What do you mean "miss"?

C: I'm sorry, I have a cold. I wish to make a complaint!

O: We're closin' for lunch.

C: Never mind that, my lad. I wish to complain about this hamster what I purchased not half an hour ago from this very boutique.

O: Oh yes, the, uh, the siberian hamster...What's,uh...What's wrong with it?

C: I'll tell you what's wrong with it, my lad. 'E's dead, that's what's wrong with it!

O: No, no, 'e's uh,...he's resting.

C: Look, matey, I know a dead hamster when I see one, and I'm looking at one right now.

O: No no he's not dead, he's, he's restin'! Remarkable hamster, the siberian, idn'it, ay? Beautiful markings!

C: The markings don't enter into it. It's stone dead.

O: Nononono, no, no! 'E's resting!

C: All right then, if he's restin', I'll wake him up!

(shouting at the cage)

'Ello, Mister Hammy hamster! I've got a lovely fresh food for you if you show...(owner hits the cage)

O: There, he moved!

C: No, he didn't, that was you hitting the cage!

O: I never!!

C: Yes, you did!

O: I never, never did anything...

C: (yelling and hitting the cage repeatedly) 'ELLO HAMMY!!!!!

Testing! Testing! Testing! Testing! This is your nine o'clock alarm call!

etc etc etc