We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Ticketmaster
Options
Nancym13
Posts: 3 Newbie
Any advice please.... I contacted Ticketmaster to see if I could receive a refund for tickets I had bought to an Andrea Bocelli concert. Sadly my mother-in law was in hospital and was I was not expecting her to come home. . A few days after the event I received an email stating.
" We sell the tickets on behalf of the venue and promoter, so all funds are paid over to our clients after the event and are no longer under our control.
With that in mind, after speaking to the promoters, they have informed us we won't be able to process a refund for your booking."
I explained that I had contacted them before the event but they will not budge. Any advice please
" We sell the tickets on behalf of the venue and promoter, so all funds are paid over to our clients after the event and are no longer under our control.
With that in mind, after speaking to the promoters, they have informed us we won't be able to process a refund for your booking."
I explained that I had contacted them before the event but they will not budge. Any advice please
0
Comments
-
How long before the event did you tell them you couldn't go?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards