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NPM letter received, charge increased

I parked my car in a visitors space on 14 July. I received a ticket, but I took a photo of my car correctly parked so I have no idea of why ticket was issued.
My first letter was received stating that the period of paying the reduced amount had passed. This is the first letter I have received.
What do I do now?
I work for the NHS & was on official business.

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