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Arcadia Group & CarpetRight

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Comments

  • Nasqueron
    Nasqueron Posts: 11,187 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Mersey wrote: »
    This is rare, although it did happen by mistake on some of the old Arcadia Group stores, which Santander are now dealing with.

    How would that work? If it didn't mention the PPI charge then the balance wouldn't match the charges

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Mersey_2
    Mersey_2 Posts: 1,679 Forumite
    Exactly, It didn't. I think the FOS mentioned it last year (after finding a case - but Santander said it was a very limited error, but didn't specify to how many of Burton & TopShop's historic accounts).
    Please be polite to OPs and remember this is a site for Claimants and Appellants to seek redress against their bank, ex-boss or retailer. If they wanted morality or the view of the IoD or Bank they'd ask them.
  • Nasqueron
    Nasqueron Posts: 11,187 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Mersey wrote: »
    Exactly, It didn't. I think the FOS mentioned it last year (after finding a case - but Santander said it was a very limited error, but didn't specify to how many of Burton & TopShop's historic accounts).

    So can you link to the FOS case in question?

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • dunstonh
    dunstonh Posts: 120,953 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    FOS only publish ombudsman decisions. Not adjudicator ones. So, it may not be available.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • So what would they base the calculation of their redress on?
  • It appears they are offering me about £1.25 per month over fifteen years.
  • Mersey_2
    Mersey_2 Posts: 1,679 Forumite
    That plus 8% pa interest on top.
    Please be polite to OPs and remember this is a site for Claimants and Appellants to seek redress against their bank, ex-boss or retailer. If they wanted morality or the view of the IoD or Bank they'd ask them.
  • Yes, plus compensation, don't want to be greedy, just seems a very low monthly calculation.
  • Nasqueron
    Nasqueron Posts: 11,187 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    gramochroi wrote: »
    Yes, plus compensation, don't want to be greedy, just seems a very low monthly calculation.

    PPI was typically around 70p per £100 of balance, £1.25 might suggest you had around £180 balance on the card on average - unless you have documentation showing you had significantly more on the card every month you will have to accept their offer

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Thank you, Nasqueron, you're actually almost spot on with your calculation. Will now happily accept their offer.
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