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Lloyds Pharmacy in store Refundn

FOREVER21
FOREVER21 Posts: 1,729 Forumite
Energy Saving Champion I've been Money Tipped!
edited 11 October 2016 at 9:05PM in Praise, vent & warnings
Sorry folks for the duplicate post, but apparently I can't delete it.


Purchased an item on line from Lloyds, item faulty when received, their returns policy allows return to local store for a refund.

On taking the item back assistant was unsure of procedure for refunding on Visa card. They them spoke to pharmacist who is apparently in charge, who was also uncertain how to proceed, but after making a telephone call made a refund and gave a receipt.

Just checked my account on line and the transaction has been shown as a purchase. So back to Lloyds to- morrow and see what happens this time.
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