Faulty watch help, please.

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  • hollydays
    hollydays Posts: 19,812 Forumite
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    edited 11 October 2016 at 9:04PM
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    Also the trademark Lord timepieces is in the name of this person
    Who appears to be director of a company called appvertise limited in Huddersfield.

    http://www.endole.co.uk/company/09562834/appvertise-ltd

    22 years old. Got a Facebook page.

    Googling brings this from the website

    "If you wish to opt out of receiving offers directly from Lord Timepieces, you can unsubscribe by following the opt-out instructions in the emails that they send you located at the footer of the communication. We can be reached by postal mail at Lord Timepieces 329 Bradford Road Fartown Huddersfield HD1 6ER United Kingdom. You can email us at hello@lordtimepieces.com with questions, comments or suggestions."
  • wealdroam
    wealdroam Posts: 19,181 Forumite
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    mije1983 wrote: »
    I'm not familiar with the laws of 71 Westbourne Road :rotfl:
    Well don't swot up on them too hard - it looks like their registered office moved from there about eighteen months ago. :D
  • theonlywayisup
    theonlywayisup Posts: 16,031 Forumite
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    edited 11 October 2016 at 9:12PM
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    Yes, the address in Westbourne Road, is a tailor, with poor reviews. He isn't a watchmaker though.


    OP, further to my post above regarding Paypal. You may have redress, if you word your dispute carefully.

    Assuming you have no other means of reclaiming your money, some in your position may open a SNAD (significantly not as described) dispute. This type of dispute is not a guarantee and is only relevant if an item arrived faulty/broken. Paypal disputes do not allow for replacements.

    An ordinary SNAD would mean a watch arrived broken/faulty/defective. Paypal would ask buyer and seller to provide any evidence, a smashed back photo, or broken clasp would do. Paypal would then ask the buyer to return said item via an online trackable means. After return delivery is confirmed, Paypal reverse the payment.

    In your case, you couldn't reclaim your losses already incurred and the returns postage would also be payable, therefore someone in a similar position may not find it financially viable.

    Paypal SNAD cases, shouldn't be too detailed. It would be sufficient to explain a faulty/broken watch was received and a refund was required. Anything else might muddy the waters.
  • hollydays
    hollydays Posts: 19,812 Forumite
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    edited 11 October 2016 at 9:29PM
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    http://appvertise.co.uk/contact-us/
    This is his appvertise contact details
    Which are the address of Kim's barbers, meltham, Holmfirth who also gave a facebook page.

    On LinkedIn he claims to work for Apple.
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