Eye injury in a shop - can I claim?

Laz123

tillylou wrote: »

A brief version of the story - I was trying on some sunglasses in a large store, and the security wire that they are attached to the stand with was loose and had a large bare wire sticking out at the end near the lenses. I did not see this and when I put the glasses on, the wire went straight into my eye. I had my 2 year old granddaughter with me at the time and was not offered a seat, a drink, nothing, and the incident had really made me feel quite nauseous.

An accident report was filed and I went in to see the stores optician who sent me straight to a&e. By the time I was out of the opticians, they had tightened up every security wire but I did take a photo before they did this. I have since been to a&e twice - once because the pressure in my eye was high, and the second time because of a suspected infection.

I would just like to know if and how I can make a claim for this as I really feel that this was a completely negligent accident.

Thank you

Bogalot wrote: »

The OP was trying on sunglasses, there is nothing in their first post to suggest she has sight problems. Perhaps it's you that needs your eyes testing, or just to read posts properly before making pointless comments?

boliston wrote: »

Were you aware of the loose wire when you tried on the glasses?

Pointless comments? Kettle, pot, black, calling, Mr Grumpy.

unholyangel

Laz123 wrote: »

Pointless comments? Kettle, pot, black, calling, Mr Grumpy.

Are those two posters the same person? Or does bolistons comment have some other relevance to bogalots?